Privacy notice

In order to carry out any transaction through our online store you will be required to disclose some of your personal information.

Protecting your personal data is a matter of top priority for our company . Your personal information are collected exclusively by our company for communication and transactions  with www.divina.com.gr and (complete your orders, invoicing, facilitate delivery, and generally execute your orders, service your requests and send informative messages about our products and service) When you place an order you will be asked for your full name, the address where the products will be shipped, your landline or mobile phone number, your email address and if you choose to pay by credit card, the number, the expiry date of the card, as well as the three-digit security code.

These data are processed by the company in accordance with article 7A par.1 (b) L.2472 / 1997, in order to fulfill the order and in no way will they Be disclosed, made public or sold to third parties, unless imposed  by law.

The user / consumer / visitor / member of www.divina.com.gr should also protect the privacy of its data and not disclose it to third parties (even if negligently) nor grant any use of its information to third parties. It is also recommended that you change your password at regular intervals. The Company reserves any liability for any damage allegedly committed by the User / Consumer / Visitor / Member of www.divina.com.gr above.

In case of payment by credit card, the information disclosed to the competent bank (eg credit card number) is registered directly on the secured bank page of the partner bank and is not registered on our database, thus ensuring the highest possible level of security.

Refunds: In the event of refunds, refunds will be completed within 20 business days of receipt of the products.

Return products are shipped exclusively to the following address: Mitropolity Timotheou 19A Nea Ionia 14231 and only after prior contact with us! Returns are also accepted only with the use of our courier! Otherwise NO acceptance will be made!

All products returned to our warehouses are subject to thorough quality control.

SECURITY

Our company recognizes the issue of data and transaction security as a major issue and therefore takes all necessary steps to safeguard them. The site protects its members from possible data theft by means of data encryption. The encryption applies to all stages and all processes of the transactions and sending of personal data to and from www.divina.com.gr. Also during the process of payments by credit card, credit details are protected by an encryption method and are registered directly in the secure systems of the partner bank.

The data remain encrypted and are not disclosed to any 3rd pers